Within England, Wales and Lowlands Scotland we offer a free, fully trackable delivery as standard on all parcel-sized product orders over £50 placed through our website.
Unless otherwise stated on the product page itself, we aim to despatch all orders received before 1am on the same day, via a tracked, next day delivery service. Please refer to the product page for accurate delivery times.
Where delivery times vary from our standard service, the postage time will be stated within the product description. This applies to all bulky recycled plastic furniture products that need to be prepared or made to order.
Orders below £50 will incur a £8.99 delivery charge.
Please be aware delivery could take 1-7 working days to arrive. Please refer to the product page for accurate delivery times.
Please do not book in or undertake to do any work until you have received all materials from us. We cannot be held responsible for any costs incurred by late delivery.
All other locations are offered with variable delivery charges and speeds which are applied at checkout, based on location and product size.
If you are unable to attend delivery and there's nowhere safe to deliver to in your absence or you do not notify us of any access issues, you will incur a £60 redelivery charge set by your local courier.
If you require a smaller vehicle due to restricted access, please let us know ASAP. Failure to inform us will result in a failed delivery and you will have to pay a £60 redelivery charge.
If there are any changes to your delivery times, we will be in touch as soon as we are aware of the change to let you know.
We are currently using Royal Mail/Post Office, DPD and Palletways to carry our orders to you.
Tracking your orders with these services is especially easy, with tracking numbers provided upon despatch.